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At IKON Group, we believe actions speak louder than words, particularly when it comes to working to achieving your goals in a tight timeframe.
When it comes to your employee benefits, we consider ourselves your chief advocate. That means we put you first and foremost as we work on your behalf with vendors. We do not report to anyone but you and we are not captive to any vendor. Fortunately, the commissions Puerto Rican law built into these insurance contracts pays for you to have the leader in employee benefits on your team.
When you consider carriers, contracts, legal requirements, and constantly changing laws benefits can get pretty confusing! These issues are so complex it is hard to find one person who knows everything. Our clients want answers and they want them fast. That is why, one of the most important reasons our clients engage us is our Team of Experts; they provide customized, efficient, and swift employee-benefit solutions and go the extra mile to help you reach your goals and stay on budget. No surprises!
Alliance means a lot of things to us. One commitment we make to you is to be a member of your benefits team. We consider ourselves your partner, and want to be the glue that holds your benefits strategy together. Another reason we are the benefits firm of choice is our IKON Purchasing Alliance; this is a especial consortium we created for our clients to allow them to purchase benefits at the most favored pricing.
Our Alliance has another important advantage for you; it provides you access to the most senior management level at your vendors. This means if there is a problem, we have the ear of the top people and as your advocate we have the authority to work with all parties to resolve the issue. It would be a rare day that we cannot resolve this to your satisfaction.
The final “A” we strive for is to make amends. Although it does not happen often, we might make a mistake. We stand firmly behind our work and if we do make a mistake, we fix it or we make amends. Another thing we find is that occasionally the vendor makes mistakes in that case, as your advocate, we use our authority to encourage them to quickly resolve it to your satisfaction. And sometimes, even our clients make mistakes with their employees. If the need arises, you can call on us to help you craft a solution so you can make amends with your employees. Hopefully, this is one “A” you will never have to use, but we want you to know it is there if you do. The bottom line for you and your company: We help you maximize your employee benefits dollars, and you have happier, more productive employees. When it comes to employee benefits, I-Know-One-Name: IKON’s Go-To Benefits Team, Our Work Makes Your Work Easier. |
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- Corporate Employee Benefits
- Property and Casualty Insurance Solutions
- Employee Benefit Administration
- Business Process Outsourcing
- COBRA Administration
- FMLA/Leave of Absence and Disability Management
- Corporate Benefits Branding Solutions
- Recruiting Solutions
- Small Business Bundled Solutions through its unique Multiple Employer Trust
- Pharmacy Program Solutions through IKON Rx
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- Offices in San Juan, Mayagüez, Orlando, and the Dominican Republic
- 100+ associates
- Over 500 corporate clients in employee benefits/qualified retirement plans and property and casualty and 1,000+ individual insurance and financial clients
- Strategic partnerships with ADP, ZYWAVE, NFP Benefit Partners
- Independent decision making/entrepreneurial; corporate governance of a public corporation; NFP subsidiary since 2004
- Serving over 5,000 qualified beneficiaries in COBRA administration and 10,000 employees in benefit administration programs
- 200 executive placements in 2007
- $200mm assets under management
- Sarbanes-Oxley compliant
IKON Management Services, LLC is the managing company of IKON Insurance, IKON Financial, IKON Solutions, IKON Rx and Improve Searches by IKON.
Since its beginning in June 1998, IKON has brought together a talent pool of close to 100 associates with unique benefits, risk management, benefits administration, and HR expertise. We’re the only firm in the Caribbean that can claim such growth and talent depth in a scant 10 years, which is an authentic proof of the determination, excellence and commitment to our clients results, which envelop all we do.
At IKON, we not only have a strong desire to win on behalf of our clients, we desire to do so by doing what’s right.
IKON’s recipe for achieving our client’s success starts with its team of experts, who act within its results-driven cultural contract and values, and who delight in helping clients achieve their goals. This creates a deliciously open and innovative learning environment, propelling IKON as a leading corporate insurance distributor, product innovator and outsourcer of choice in the Caribbean.
IKON subsidiaries became wholly owned by National Financial Partners (NFP) in August 2004. “The NFP transaction has allowed IKON to create an uneven competitive playing field from which to grow with access to capital markets and corporate governance of a public company, while retaining the entrepreneurial spirit and decision making independence to ‘do what’s right’ for our clients,” states Omar Haedo, Managing Principal at IKON.
IKON’s next 10 years will mean continuing to fulfill the promise of developing and delivering value added insurance, administration and overall business solutions tailored to meet our client’s demanding needs, and in doing so, continue to give clients overwhelming reasons to partner with IKON within sustainable and mutually beneficial relationships.
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